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Former Member
Apr 12, 2010 at 02:02 PM

Jump to satellite system from service message

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Hi,

I'd like to know, weather it's possible to jump to the particular satellite system from a service message (CRMD_ORDER) in SAP standard.

My assumption was that the following action would be sufficient.

Application:: CRM_ORDER

Application actionprofile: SDHF_ACTIONS

Action: LOGON

Processing: methodcall: HF_EXECUTE_ACTION

Processing parameter: ACTION_ID = NAVIGATE_SYS

But somehow it doesn't work, instead the system shows this error message: "The action & was performed immediately."

What's wrong? Is that possible at all?

I would appreciate every hint, because it would really improve the acceptance of the SolMan service desk.

Regards

Georg