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Jan 07, 2019 at 05:49 PM

Need to open an archived repair order to close service order by doing TECHO

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Hi Al,

Requirement: Need to open an archived repair order so that they want to close the service order by doing TECHO in IW32. The reason for closing the service order is, xxxx service center is closed hence they want to close around 5 service orders which are open.

The issue business is getting while doing techo for these orders is below.

service-order.jpg

When we checked the repair order in VA02, getting the below error.

va02.jpg

I checked some SCN links and SAP notes related to "can we retrieve archived orders" found some links and understand that we may be able to retrieve the archived sales document but in in emergency basis. I did not get into these details as I don't want to consider this issue as emergency. So I'm trying to find out for alternative solution if any...Please advise me if we can handle this situiation in otherway...

Please let me know if you need more details.

Thanks!

Attachments

service-order.jpg (75.9 kB)
va02.jpg (12.4 kB)