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EP session timeout problem...

Hi everyone.

I've set the session timeout to 50 in web.xml like below :

<session-timeout>50</session-timeout>.

Currently we are operating 3 physical servers and they are load balaned by L4 switch.

I want to know is this session continuously renewed when there are communication between EP and users.

Or once the session is activated, this session will be expired exactly after 50 minutes whatever the communication happens between users and WAS.

According to our NW manager, the L4 switch can handle one session only 50 minutes maximum.

So if we set portal session timeout more than 50 minutes, L4 switch will ignore this session after 50 minutes.

But the problme is that sometimes the user have to work more than 50 minutes in one screen. I wonder if there is a solution for this situaion.

Please help.....

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1 Answer

  • May 11, 2010 at 01:51 PM

    Hello JS Park

    The meaning of the session timeout is that if the session is inactive

    for this timeout period, it is invalidated by the Web container, and

    "inactive" means that there is no data transfer through the session.

    http://help.sap.

    com/saphelp_nw70/helpdata/en/bd/6ca740aa053a13e10000000a155106/frameset.

    htm.

    And for your second question, as you know from portal side we could

    change the value to more than 50 mins, unfortunately the session will be

    released after 50 mins due to maximum value for timeout is 50 minutes

    from L4 switch side even we increase the value more than 50 mins from

    portal side, so we could not do anything to avoid the session being

    released after timeout from L4 switch side, I think the only way to

    solve the issue is from L4 switch side.

    Thanks

    Kenny

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