on 04-11-2010 3:58 PM
Hello - I am trying to figure out why a sale order with payment card goes to credit hold in cycles(I mean after release thru VKM1, it again goes on credit hold without any change at all except a rescheduling batch program runs very frequently. User are not happy since they have to release n number of times without any changes to order and I agree). This happens in production and I am not able to replicate. Any pointers are greatly appreciated. Thanks in advance
Hi Vivek,
I think you don't have chance of replicating because replicating causes some problem for the original cards.
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Hi Vivek,
Please refer to note 718260 and adjust the setting of OVA8.
A rescheduling may change the confirmed quantity of sales order, so a credit re-check will be triggered during the rescheduling job. However you could set the following fields to control the re-check for released documents:
Deviation % =
Number of days
The consulting note explains the detail information.
Hope it helps.
Best regards,
Smile
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