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Former Member
Apr 11, 2010 at 01:48 PM

Workflow in maintenance notification

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HI all,

I need a mail to be sent automatically once the notification is created.

Once the Production Department creates a Notification, they will be entering the person responsible in notification screen... such that a mail has to be sent to the Person, whose name has been entered...

How can I link SAP user id of that responsible person so that mail will trigger to him..

Since the problems can be electrical or mechanical... so.. if its a electrical problem.. the mail has to trigger to Electrical Manager.. and the same to mechanical department..

I have activated the task mentioned for notification creation in the workflow ie workflow template WS20000317.Also in assign agent linkages, I can assign only one SAP user id.

Can u guys provide me with some tips...

thnaks in advance

rgds

rajib