Skip to Content
avatar image
Former Member

Error: "Unfortunately we have trouble completing your download request"

When I try to download the SAP NetWeaver Composition Environment 7.1 SR5 - Developer Edition, I get this error (like many others have):

Unfortunately we have trouble completing your download request. Please contact sdn@sap.com for further support.

And I of course sent an email to sdn@sap.com, but I do not expect this to be fixed, as others have done the same before me and the problem still exists.

I have tried with:

- Windows 7, IE 7

- WIndows 7, Firefox 3.6.3

- Windows XP, IE 6

- Windows 7, Firefox 3.5.8

In all cases I cleared my browser cache, cookies and history. In all cases I get the same error.

The final download URL that seems to fail is this one:

https://downloads.sdn.sap.com/netweaver/ce/71SR5/SDN_Preview_SR_5_CE71.rar

and the headers in the response are:

HTTP/1.1 302 Moved Temporarily
Server: AkamaiGHost
Content-Length: 0
Location: https://downloads.sdn.sap.com/scnsorry.html
Date: Sat, 10 Apr 2010 18:00:00 GMT
Connection: keep-alive
Vary: Accept-Encoding

Hopefully someone at SAP can fix?

In the meantime, can SAP please do many of us a favour and place a copy of the downloads on the FTP site? The folder

"ftp://ftp.sap.com/pub/sdn/devkits/netweaver/java/" is empty, perhaps that is a good home! 😊

Does anyone know of another place to download these? I have had many problems with downloads from the SAP site over the past few years; unfortunately I had a feeling it was not going to work before I even tried it. You think this would be stable by now... :-P

TIA for any help offered...!

RBL

Edited by: Robert Burfoot-Lobo on Apr 10, 2010 12:11 PM

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Best Answer
    Apr 11, 2010 at 07:03 AM

    Hi Robert,

    I will work after clearing browser cache and temp file...Also allow popup blocker for this site.

    Please check the network connectivity in your system and login with your SDN ID.

    If you sttill face the same problem, then try to start your system and try again

    Hope it helps

    Regards

    Arun

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi all,

      I had downloaded this couple of months back and the installation and everything was successful and working. Last week my system has crashed due to hard disk failure and i lost all the software and other stuff.

      Since last week i am trying to download Netweaver 7 ABAP Trial. But no luck yet. I have followed all the guideline provided above and even trying almost 20 times a day...............but no luck............

      Finlay i the trial has been downloaded from the ftp://ftp.sap.com

      But i don't know the details whether it supports windows/32 bit....etc

      Purpose of this post is that if any body know the alternate trick to download it from sdn.sap.com.....please share it here.....becoz download from ftp is like dirtying your hand in.............

      Cheers!

      Brohi