Hi,
Let's say I have a employee Bob who is managed by Mary... and Mary's manager is Rick... and Rick is managed by Julie
Now let's say Mary has setup a substitution rule so that Rick receives her tasks, and Rick has also setup a substitution rule so that Julie receives his tasks.
Now if Bob enters some time, is it possible for his approval task to go to Julie?
Currently it does not appear to be the case... I can see Bob's task on Mary and Rick's UWL, but not on Julie's. If Mary enters some time, I can see it on Rick and Julie's UWL.
Is it possible for the task to go up more than the 2 levels.
Is there maybe some configuration that can control this?
This is a situation where there are 2 managers on vacation, so I expect the task to go to the next available manager in the hierarchy.
Thanks.