Illegal access to the viewer, please use a valid url. when try to open WebI

[Former Member]

Hi,

we use the URL BUTTON in Xcelsius and the openDocument.jsp to open a Detailed Report.

So the URL BUtton opens:

http://********:8080//OpenDocument/opendoc/openDocument.jsp?sIDType=ID&iDocID=3809&sWindow=New*

...the WebI is opened in a new Report, so that the Xcelsius is not closed.

If the setting for the URLButton within Xcelsius is ALSO "New Window"

--> Beneath the Xcelsius dashboard opens another Window with the WebI Report. Nevertheless, the Xcelsius report is initailzed again and the dashboards starts again and data is refreshed again.

--> How to sop the new Initialization?

If the setting for the URLButton within Xcelsius is "This Window"

--> Beneath the Xcelsius dashboard opens another Window with the following error:

_Illegal access to the viewer, please use a valid url. _

But the Xcelsius dashboard remains and is not initialized new like --> we want it.

If I use the parameter sWindow=Same, then the Xcelsius dashboard is always overwritten with the WebI Report what we don't want.

These are our findings. How can we resolve the error: _Illegal access to the viewer, please use a valid url. _ and why does it come up??

BWBW

[Former Member · Accepted solution]

Hi,

Try removing the sWindow=xxx param from the URL you are using and instead let the Xcelsius URL Button open a new window and see if that works.

http://*********:8080//OpenDocument/opendoc/openDocument.jsp?sIDType=ID&iDocID=3809

Regards

Matt

[Former Member · Accepted solution]

If we use no parameter, the applcation reacts like if the parameter is Same...

So,No Parameter = Same

Any other idea? It should be possible to open a WebI from Xcelsius in a new window, without a need to initialize the Dashboard again... or is this behaviour only on our systems?

Thanks,

BWBW

[Former Member · Accepted solution]

Hi,

Sorry, actually this is a known issue in Open Doc application which causing the refresh problem on the parent window and we will have a fix in XIR3.1 Sevice Pack 3.

Thanks,

Michael

[former_member184532 · Accepted solution]

Please provide the ADAPT number associated with that fix.

Thanks

[former_member203619 · Accepted solution]

I believe the adapt number being referred to is ADAPT01282130. However, the way that the issue is "fixed" in that adapt is that the sWindow property is simply no longer supported / available when using opendocument.jsp (It is still available with opendocument.aspx).

The way it should be done now is to specify the HTTP _target parameter when generating the link.

I couldn't find any other issues relating to the sWindow parameter in SP3.

Shawn

[Former Member · Accepted solution]

HI,

We are having the same issue. When I try to open webI report URL from Xcelsius it is overwriting the existing dashboard. If I put sWindow=New it is opening one more blank window. And I am not sure how to use _blank.

Can any one please explain me how to solve this issue.

We are using Xcelsius 2008 SP3

BO 3.1 SP3

Thanks,

[Former Member · Accepted solution]

Hi,

In the current version, the behaviour is simple. You use the "Open In" property of the URL button to control if your link should be opened in the current browser window or a new one.

If you're not using the Xcelsius URL button then use HTML syntax (page 12 in the OpenDoc manual) to control this behaviour.

But, there are IE options that can override this behaviour. E.g. in In IE8:

Tools > Options > Advanced > Reuse windows for launching shortcuts...

and

Tools > Options > General > Tabs > Settings > When a pop-up is encountered...

So check these settings if you're getting unexpected behaviour (ideally reset everything to default when testing).

Hope that helps.

[Former Member · Accepted solution]

Hi,

Thanks for your help.

I am using "Open In" property of the URL button to control the link.

This what happening: Link is opening a new window(just a blank window) but the refresh of the report is taking place on the current window that meand my dashboard page is gone and thats being replaced by the webI report.

Do you see this kind of behavior. I tried almost all the options...

Any other I can try or Am I doing any thing wrong?

sorry we are on BO 3.1 sp2 do you think thats causing the problem?

I appreciate your help.

Thanks,

Edited by: Rajkumar Kurapati on May 3, 2011 10:00 PM

[Former Member · Accepted solution]

I'd recommend upgrading to SP3 FP3.5.