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Trial Account shows that your user does not have any accounts in this region

galenprabhu
Participant

Hi,

I'm working on SAPUI5, My account hanatrial region showing like

The user does not have any accounts in this region.

Please help me with this.

Thanks and Regards,

Prabhu M,

manjunath_b
Advisor
Advisor
0 Kudos

Hi Prabhu,

Is this a recent change? Did you have a trial account and now are not able to access it? I am able to create a new trial account and access the same.

Regards,

Manju

galenprabhu
Participant
0 Kudos

Hi Manjunath,

No, this is not a recent change. I had a trial account and I'm not able to access from last year.

I don't know what happened to my account and I tried with clearing cahce of browser, but no luck.

Thanks and Regards,

Prabhu M,

Accepted Solutions (0)

Answers (2)

Answers (2)

manjunath_b
Advisor
Advisor
0 Kudos

Hi Prabhu,

Sorry if this sounds repetitive, but a couple of questions:

1. Have you activated your trial account from your email?

2. Could you try to register with a different email id and create a new trial account?

Please let me know in case of any questions.

Thanks and regards,

Manju

galenprabhu
Participant
0 Kudos

Hi Manju,

Thank you for your reply, yes as you said I have activated my trial account from my email id only.

I'm able to create a new account with other mail id but I had some applications in that account for that only I'm trying to get my account back.

Thanks and Regards,

Prabhu M.

jcgood25
Active Contributor
0 Kudos

I noticed in the 'Related questions' block on the top right hand corner that this is not the first time you have encountered this issue? Have you tried incognito mode or a different browser to rule out a cached login with what appears to be a P-user.

galenprabhu
Participant
0 Kudos

Hi Jeremy,

Thank you for your reply, I have tried with clearing browser cache and with by installing a new browser but still, l am facing the same issue. for the same issue what I have posted early for that issue only I have posted a new question.

Thanks and Regards,

Prabhu M,