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Former Member

supporting

hi

once the issue is assigned, which server we have to start the issue whether development or production server?

Please kindly describe it

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1 Answer

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    Former Member
    Apr 09, 2010 at 09:44 AM

    Hi

    Once the issue is assigned , First you have to send the intial respose .

    then you have to analyze the issue and ifts is sufficent information is there, you are going to replicate the same scenario in the development system.

    if u have anlayzed the issue is resolved by the enterning the value or worngly assigned para meters( ready to give the solution )you can call to the use rand explain the solution or send a mail he will do in the production system and complete the process.

    Thanks.

    Vasu

    Edited by: Vasu Enaguthi on Apr 9, 2010 11:44 AM

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