Hi,
We regularly send payment advices to our Vendors thorugh Payment programme F110. but all of sudden many of vendors are facing issue while opening PDF File.
Some of them are getting Error as "Adobe reader could not open file because it is either not supported file or because file has been damaged(it was sent as an email attachment and wasn't correctly decoded) while some of them are receiving Blank attachment.
Also when we try to send same file to internal id's and our personal Id's we are able to open same. So this is not sap problem as file leaves sap correctly.
Also one more observation is when correct file is received by us the file size is of 8KB while same when received by Vendors its only of 1 KB i.e it consist of only disclaimer and no PDF File
Please let me know solution for this at earliest as many vendors are facing this issue.
Regards
Tanuja Naik