Cheque Printing Issue

[former_member557985]

Hello guys...

I am facing an issue while printing the Check in SAP Business One Version 9.3

I have uploaded a crystal report layout & In page setup, Page size is A4 & Page Orientation: Portrait is provided.

And have imported the crystal layout in Check for payment window.

But when i try to print the layout in SAP, It showing an error "Print preferences do not match required settings; specify a valid layout orientation and paper size site:archive.sap.com"

Even tried to change the orientation but no luck.

Kindly help me out with the issue...

[former_member225732]

Please try with restart your Pool service of Printer.

It will resovled your issue.

[kothandaraman_nagarajan]

Check default printer size and orientation for current client? The page size from SAP-File-Page setup should be same as your default printer settings.

[former_member557985]

Hello guys...I tried to take print in another Client machine & was able to take the printout.

And I also restarted Print Spooler service in the client system in which i have taken the cheque printout & it worked.

But unfortunately, the same solution didn't work with the current client system which I am using.

I am also getting an pop up saying " The Printed document could not be started" when print icon is clicked.

Is this error due to my windows OS or SAP?

Printer is connected using Network.

Have any of you guys faced this issue.....

[kothandaraman_nagarajan]

Hi,

Check below thread,

https://archive.sap.com/discussions/thread/3292350

Regards,

Nagarajan

[former_member557985]

I even gone through the link & It didn't work.

I am facing this issue in one client system which is connected to an network printer.

But i was able to take the print out in another client system which has printer connected to it(NOT CONNECTED BY NETWORK)

[former_member557985]

Still getting the same error...

[azizelmir]

Hi Deepak,

Check the option "Use system Print Preference for Crystal Reports" from Print Preference.

Select this checkbox to enforce the preferred settings of your system printer when selected Crystal reports or Crystal Reports layouts have conflicting printing settings. For example, the default paper size of a Crystal Reports layout is A4, while the preferred paper size of your system printer is A5. If you do not select this checkbox, the print settings of Crystal Reports override those of the system printer.

Thank you,

Aziz El Mir

[former_member557985]

Thanks for your prompt response..

I even tried the Per document Tab, but still facing the same problem.

[Abdul]

Go to print Preference > Per Document Tab > Checks For payment then try to select print on blank paper option