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Using SAP.com

Nov 29, 2016 at 10:08 AM

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Former Member

Good afternoon

How can i change my email in my profile?

I can not find any link on changing it...

Best regards,

Nikos

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1 Answer

Folkert Eilts
Nov 30, 2016 at 01:16 PM
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Hi Nikos,

changing the email address is not supported. You need to register a new account.

Regards,
Folkert

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Former Member

Really? That's an uncommon feature nowadays!

Michael

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Is this the official SAP statement on the topic?

I can understand somehow that account merging or splitting can be complicated, but changing logon data is something really basic - I can't think of any other website, where this is impossible.

For S-users I think, it is possible to change e-mail addresses in SAP One Support Launchpad. For sure - this makes sense only if the IT department changes the corporate e-mail address for some reason.

For P-users - I am not sure, there must be a way.

If I were in the OP's situation, I would still send an e-mail to webmaster@sap.com and ask for assistance. Even if this involves additional activities from SAP's side - people don't change e-mails for fun, usually there is a good reason why this is done - in some cases the person has no say in that (e.g. my previous mail provider was bought by another company and they changed all domains).

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I've been in the same job since 2010 and we changed email domains 2 times already. I'm using S-user and it's linked to my work email.

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I laughed, I cried. The identity situation on SAP properties needs some real work.

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You've got to be kidding me...

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