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Former Member

Cannot reconcile documents involving more than one withholding tax group

Hi experts,

I am using SAP Business One 2007 SP1 Patch 5.

I have created the A/R Reserve Invoice, and Delivery based on it.

Now I need to cancel it, because A/R Reserve invoice is need to be revised.

Because the A/R Reserve Invoice document is closed, so i cannot create A/R Credit Memo based on it.

I create A/R Credit Memo manually, and i need to reconcile that credit memo to A/R Reserve Invoice.

When i am trying to do the internal reconcile for business partner, i get the following error message :

"Cannot reconcile documents involving more than one withholding tax group [Message 3821-32]"

Each of A/R Reserve Invoice and A/R Credit Memo doesn't have the withholding tax amt, and all of the items either in A/R Reserve Invoice or A/R Credit Memo don't have WTax Liable field checked. Although the Business Partner is "subject to Withholding Tax", but it doesn't mean all the Invoices need to be taxed using Withholding Tax.

How can I solve this problem ?

Regards

Zen

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1 Answer

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    Former Member
    Apr 07, 2010 at 06:41 PM

    Hi Zen,

    It might be a bug. Have you tried to reproduce it in DEMO database?

    Thanks,

    Gordon

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