Free orders due to a certain sales period

[Former Member]

I Have Customer requirment for this sales story :

When Customer "X" reach a certain sales value in a period "Y" he got a % of this this sales value "Y" on his credit and when creating another sales order after he exceed this limit "Y" the system issue a message telling that customer have exceed the limit "Y" and you can make a YBFD (Free) order to him.

next step :

in the Free order (YBFD) When you enter the customer X and add items to the order this items takes from the % that the customer got and if u add more than the items he diserve by this % value the system gives an message that u will exceed the Customer % limit

How can i do this on the system ?

Edited by: Mahmoud Habashi on Apr 4, 2010 2:21 PM

[Former Member]

Hi Sidi,

Yes right.

Best Regards

[sidi_reghioui]

Hi Mahmoud

when you use the rebate agreement, you actually are accruing for the value you have specified in the rebate acrual condition.

The problem is you need to setlle the rebate to pay out the customer and cancel the rebate accruals.

I am not aware you can have a target sales volume per customer for aperiod. I guess this should be possible in SAP CRM.

Your requirement is a bit confusing.

Why should the business think this way?

I would suggest just using the rebates in standard way to fulfill the business need, although not the really the way they want it,

Regards

Sidi

[Former Member]

Hello Sidi,

yes you have captured everything good.

But for point number 4 what i want is When customer gets his sales volume target, all susbsequent sales orders items should be free by the amount of credit he got.

Thanks,

[sidi_reghioui]

I understand:

If cusomer has reached sales value target, het gets a credit amount.

Instead of paying out credit amount, he gets Free of charge

Right?

Regards

Sidi

[sidi_reghioui]

Hi

To grant the customer a credit based on sales volume, can be done through Rebate processing.

I guess the scenario here is a bit different.

In my opinion, the question is not to settle the rebate against a certain specific material, but rather:

1. grant the customer a credit based on sales volume within certain period.

This is done through rebate

2. The rebate settlement -credit- should only be paid IF customer reaches a certain sales volume - example 50.000 Euro.

If he made less sales, he has no credit.

3. If customer reaches target sales volume, the sales clerk should get a message.

This should be do-able by creating an output procedure based on table field value - I am not sure which table/field holds the sales volume value as I am not in front of my SAP system.

4. When customer gets his sales volume target, all susbsequent sales orders items should get a percentage discount.

This should be feasible by implementing the condition discount, checking the Condition Update in V/06, and set the maximum value in the condition record. The customer will get discounts UP to the maximum value, then all sales orders for this same customer will get NO discount.

I am not sure if I captured everything, so please clarify anything I have missed here.

Regards

Sidi

[Former Member]

Hello,

Thanks for your help,but how can i get to him a free orders based on that rebate value ?

[aramsum]

Hi,

You create a Material (Which is a replica of original material) and you maintain this as the Material to be used to create a Credit Memo. You can do this by using the Transaction "VBO1" and once you enter , you click on Go to in the top menu and click on material for settlement. This material is used to give a credit memo.Socustomer will get the credit upto the amount you have specified in the agreement. Kindly please let me know If you need any more information on this.

Regards,

Ram Pedarla

[aramsum]

Hi ,

Why don't you use a rebate process for this based on the sales volume? I think that would be the best idea. Kindly please let me know If you need ay more information on this.

Regards,

Ram Pedarla