Skip to Content
0
Dec 22, 2018 at 02:14 AM

Visibility in standard ticket summary

76 Views

Hello experts,

Is there any way to manage the visibility of standard ticket summaries?

For example.

If I have the field ProcessingTypeCode = "ZFAC" that shows a certain summary and if it is different, shows another?

Only those that correspond to that type of selected data are displayed.

Thanks a lot for your collaboration.

All the best,

Lucho