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Dec 31, 2018 at 10:42 AM

Contacts: Flag Contacts for Deletion Issue

1114 Views Last edit Jan 09, 2019 at 05:54 PM 2 rev

Hi Experts,

Hybris Marketing cloud.

I want to delete the contact along with its interaction records in Hybris Marketing and to do this i know there are two steps approach:1.Contacts: Flag Contacts for Deletion and 2.Contacts: Delete Flagged Contacts.

So i first executed the step1 in productive mode by providing input equal to contact ID and excuted the job. The job log says that "1 IDs flagged for deletion" and with out executing the step 2, If i check in the Contact work center,contact is getting deleted. As per standard process, ID should get deleted only after executing step2. but it is happening with step1 itself.

Could you please provide any inputs on this issue.

Thank you in advance,

Best Regards,