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Former Member

AC 5.3 Critical Action Alert Emails not being sent

HI:

We have set up Critical Action alerts for a couple of transactions and while the on-line alert logs are being generated correctly, the alert email is not being sent to the Risk Owner.

Does anyone know where I can trouble shoot this issue?

Thanks,

Margaret

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1 Answer

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    Former Member
    Mar 31, 2010 at 04:25 PM

    Margaret,

    Have you set up the SMTP server in visual admin? RAR needs to use this server details to send out an email.

    Alpesh

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