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Former Member

Account Determination Error: How to properly cancel the invoice/ cr memo

Hello SAP Guru's,

What is the correct procedure in cancelling an invoice with Account Determination errors and subsequent credit memo? The error is a result of the user entering line items that are not permitted for the order type thus we suspect caused the Account Determination error. We were however unable to verify or correct that.

We now want to cancel the invoice and all the subsequent credit memos. What is the correct procedure in doing so?

I think we start off by VF03 then select the billing and select Display Document then Cancel? Is this correct?

Thank you.

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2 Answers

  • Best Answer
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    Former Member
    Mar 31, 2010 at 02:49 PM

    You can cancel the Document through VF11 but first check the Reason , go to VF03 > Environment > Acct Determination Analysis > Revenue Accounts.

    Else go to VF02 & try to manually release it to Accounting.Hope ,it will give you some Error Description.

    Best regards,

    Ankur

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    • Former Member Former Member

      Hi,

      If you want to block specific line items in the sales order then you could enter a u201Creason for rejectionu201D in those line items and save the sales order. This can be done by going to the tab "Reason for Rejection".

      If you want to stop delivery creation for the entire sales order then you could enter a delivery block in the sales order. Delivery block field can be found on the main "Sales" tab.

      Cheers,

      Shailabh

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    Former Member
    Mar 31, 2010 at 02:10 PM

    I should add that these invoices and credit memos are part of the same document flow and never posted to FI.

    Thanks!

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