cancel
Showing results for 
Search instead for 
Did you mean: 

Account Determination Error: How to properly cancel the invoice/ cr memo

former_member857785
Active Participant
0 Kudos

Hello SAP Guru's,

What is the correct procedure in cancelling an invoice with Account Determination errors and subsequent credit memo? The error is a result of the user entering line items that are not permitted for the order type thus we suspect caused the Account Determination error. We were however unable to verify or correct that.

We now want to cancel the invoice and all the subsequent credit memos. What is the correct procedure in doing so?

I think we start off by VF03 then select the billing and select Display Document then Cancel? Is this correct?

Thank you.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

You can cancel the Document through VF11 but first check the Reason , go to VF03 > Environment > Acct Determination Analysis > Revenue Accounts.

Else go to VF02 & try to manually release it to Accounting.Hope ,it will give you some Error Description.

Best regards,

Ankur

former_member857785
Active Participant
0 Kudos

Thanks!

It worked. How do I stop the Sales Order from creating deliveries.

The problem is the user attached items to the SO and they shouldn't be there. They are services related.

I am not an SD consultant (I am FI) and I can't figure this out.

Thanks!!

Former Member
0 Kudos

If It is specifically for a Sales Order Type then go to VOV8 > Sales Document Type > Shipping > Delivery Block.

Now while creating Delivery , it will block the Delivery while creation.

Best Regards,

Ankur

Former Member
0 Kudos

Hi,

Check the item category in sales order.

And then goto t-code VOV7 and for that item category check the billing relevance field value.

Billing Relevance = A means delivery related billing document.

Billing Relevance = B means sales order related billing document.

Thanks & Regards,

Sumit

Edited by: Schourasia on Apr 1, 2010 10:31 AM

Former Member
0 Kudos

Hi,

If you want to block specific line items in the sales order then you could enter a u201Creason for rejectionu201D in those line items and save the sales order. This can be done by going to the tab "Reason for Rejection".

If you want to stop delivery creation for the entire sales order then you could enter a delivery block in the sales order. Delivery block field can be found on the main "Sales" tab.

Cheers,

Shailabh

Answers (1)

Answers (1)

former_member857785
Active Participant
0 Kudos

I should add that these invoices and credit memos are part of the same document flow and never posted to FI.

Thanks!