dunning by dunning procedure and collection strategy

[former_member571964]

Hi All,

Have some questions around dunning.

1. Can dunning by dunning procedure and collection strategy coexist in the same company code - if this cannot be achieved by config can it be achieved by development - can we have something like account determination IDs of X to use dunning procedure, account determination IDs of Y to use collection strategy?

2. If the answer to 1. is no, can one company code use dunning procedure and another company code use collection strategy?

3. What is SAP's (or any other proven) recommended approach to migrate a production system utilising dunning by dunning procedure to dunning by collection strategy?

Cheers.

[Former Member]

Have a look

SAP-ISU will be used to carry out initial collection activities. Initial 1 or 2 reminder letters (based on the customer type, Live or Closed) will generated from SAP-ISU. Thereafter, the account will be managed in Tallyman. Thus, all the subsequent activities, such as sending further reminder letters, sending debt to collection agencies, carry out warrant activities and taking customers to court will be carried out in Tallyman system. During the time, the account is in Tallyman, no dunning activities will be carried out in SAP.

There will be daily interfaces from SAP-ISU to Tallyman to update Tallyman of Accounts that have passed a certain dunning level in SAP-ISU and any changes to the account that are currently being managed in Tallyman. Similarly there will be interfaces from Tallyman to SAP to update SAP of Accounts, that have been marked for write off in Tallyman. Fees and Charges that have been applied in Tallyman, for example court fees, warrant fees etc.

Regards

Shashi

Edited by: shashi jha on Mar 31, 2010 8:10 AM

[Former Member]

The choice between Dunning by Collection strategy or Dunning procedure is done at company code level, you cannot mix both method within one company code. Even though you define the method to be use at company code level, you shouldnt in one dunning run mix companies with different dunning methods.

To migrate from Dunning Procedure to Collections management, you can use report: RFKK_UPDATE_MASTERDATA.

Best regards.

Cristóbal.

[former_member571964]

Thanks Cristobal

[Former Member]

I didn't see an answer to Question # 3 please and I have a similar question myself.

3. What is SAP's (or any other proven) recommended approach to migrate a production system utilizing dunning by dunning procedure to dunning by collection strategy?

Moderator note - questions added to a closed thread. Poster notified to create new thread

[william_eastman]

James:

For question #3, migration would depend on the individual situation. For most customers, there would be a requirement to pick up the collections process where it left off. As such, the rules for the new implementation using BRF would need to account for this. There might also be some conversion activity to make the link between the outcomes in the old solution compared to those available in the new solution.

regards,

bill.