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Mar 30, 2010 at 09:55 AM

Response time in SLR from CCMSPING

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Hello all,

Is it possible to get the dialogue response time statistics in Service Level Report from the data collected by CCMSPING? I have configured CCMSPING and I could see the reponse time data in RZ20 and in CPH. But how can I show that in SL Report? Currently SL Report is only taking the data about the availability and I couldn't find any specific configuration to bring the response time data there.

Please help me.

Rajeev