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Former Member
Mar 29, 2010 at 10:28 PM

CRM 7.0 personalize link not working

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Hello Experts,

I am working on a new CRM 7.0 implementation. Any business role that I login thru, I am unable to access "Personalize" or "Help Center" or System News.

When I click on "Personalize" or "System News", a Javascript Error is thrown saying "htmlbEDIC is undefined" and the file is ........./BC/BSP/SAP/thtmlb_scripts/events.js.

Can anyone please help me out in fixing this and restoring the functionality?

P.S: I have checked all the possible items in Authorization and SICF areas.

Thanks,

JD