Crystal 2008 printing partial pages

[Former Member]

When printing from the Crystal 2008 Report Viewer, some printers do not print the entire pages (approximately 1/8 of each page prints). When printing directly to the printer, the entire page prints.

I have version 12.0.1100.0 of the Report Viewer. I've had this problem reported on HP LaserJet 4, 4000, and 2300L printers. I have not been able to duplicate this problem, but I am running in a development environment and I suspect this makes a difference.

Has anyone else seen this problem or have some ideas for me?

[former_member11696 · Accepted solution]

It may be those that don't work are using a different version of the print drivers.

Get them to download the latest and test again. Or tell them to use the exact same ones you are using.

Thank you

Don