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Former Member

Solution Manger Diagnostics setup (SMD Agent)

Hi All

I have managed to setup Solution Manager Diagnostics and Deploy on of the agents to out DEV BI Server (JAVA), however I keep getting the message:

"Failed to connect to server: bidevdb - Please make sure SMD Agent is up and running"

Now I can see in the SAPMSC that the SMD agent is running - so I am not sure why this is the case. Does SMD require SAPCCMS setup as a windoes service on the BI Server?

Or what else can I check to find out what the issue might be?

Thanks all in advance (will award points for helpfull answers)

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2 Answers

  • Mar 25, 2010 at 01:25 PM

    II need the following informations to help you.

    1) http://<SMD host>:<Java HTTP port>/sap/monitoring/ComponentInfo

    and the complete ABAP

    System -> Status ->Component Information (magnifying glass)

    2) Attach in the message the results of these two log files too.

    SMDSystem.X.log where X is the latest log file created/modified.

    and

    SMDAgentApplication.X.log where X is the latest log file created/modified.

    With these informations I can help you in this case.

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    Former Member
    Mar 26, 2010 at 05:14 AM

    Hi,

    do you configure or connect your Solution Manager to your Central SLD? You can check which SLD is used via the SMD Agent Administration page:

    http:// : /webdynpro/dispatcher/ sap.com/tc smdnavigation/StandaloneApp?APP_ID=ADMIN_AGENT

    or

    Go to the SM Workcenter Diagnostics and click on Agent Administration

    On the Agent Administration page click on the Agent Candidates Management link:

    http:// : /webdynpro/dispatcher/ sap.com/tc smdserveragentadmin/SLDAgentCandidates

    Here you can see which is your leading SLD for Solution Manager and SMD agents.

    Also check the attached document from SAP Note 1148028 - Setup SLD in the scope of Solution Manager 7.0

    For SMD agent not running msg, check Agent Administration whether agent is displayed there with green signal.

    Hope this helps

    Regards,

    Shyam.

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