MAXDB not starting after installation

[former_member214274]

I have installed maxdb version 7.7 on my laptop having windows vista.The command line interface is giving the following error after user id and password was given:

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Enter server name: HP-PC

Enter database name: MAXDB1

Enter user for authorization: aks

Enter password:

EXCEPTION caught, PID: 3372, thread: DBMSrv_MainThread, code 0xc0000005 (Access

violation) at IP 0x004861A0, read of address 0x00000180, time: 2010-03-26 04:14:

46 GMT

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> Emergency stack backtrace <----

Using 'StackWalk64' for stack tracing

Using dbghlp version 4.0 rev 5

Symbol search path:

C:\Windows\system32;E:\sdb\programs\MAXDB1\pgm;E:\sdb\programs\MAXDB1\symbols;E:

\sdb\programs\MAXDB1\sap;C:\Windows

(0):0x004861a0 [F0x0008ee70](0x6842c8,0x1f81a5c,0x8f9d0,0x1e46e48)

(1):0x0047966e [F0x0008f010](0x6842c8,0x8f498,0x67a5ac,0x0)

(2):0x004a3009 [F0x0008f668](0x4,0x8f9d0,0x8fa0f,0x1f61bc8)

(3):0x0047bfc5 [F0x0008f7a8](0x8f9f8,0x8f9d0,0x8fa0f,0x8fdec)

(4):0x00471383 [F0x0008fa10](0x0,0x0,0x0,0x0)

(5):0x005f4ff8 [F0x0008fa60](0x8fbac,0x8fbac,0x0,0x1772)

(6):0x005f524a [F0x0008fb98](0xffffffff,0x8fdec,0x1772,0x67a830)

(7):0x0046f22d [F0x0008feac](0xb,0x1e415b8,0x1e41658,0x94)

(8):0x006610be [F0x0008ff88](0x7ffd3000,0x8ffd4,0x770619bb,0x7ffd3000)

(9):0x75dcd0e9 [F0x0008ff94](0x7ffd3000,0x770cb205,0x0,0x0)

(10):0x770619bb [F0x0008ffd4](0x660f52,0x7ffd3000,0x0,0x0)

(11):0x7706198e [F0x0008ffec](0x660f52,0x7ffd3000,0x0,0x78746341)

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> Dump of exception info <----

code: 0xc0000005 (Access violation)

flags: 0x00000000

operation: read of address 0x00000180

param[0]: 0x00000000

param[1]: 0x00000180

program IP: 0x004861A0

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> Register Dump <----

eax: 0x00000000 ebx: 0x0074e4c8

ecx: 0x00000000 edx: 0x00000012

esi: 0xffffffff edi: 0x006842c8

esp: 0x0008ee74 ebp: 0x0008f010

eip: 0x004861a0 eflg: 0x00010246

cs: 0x001b ss: 0x0023

ds: 0x0023 es: 0x0023

fs: 0x003b gs: 0x0000

dr0: 0x00000000 dr1: 0x00000000

dr2: 0x00000000 dr3: 0x00000000

dr6: 0x00000000 dr7: 0x00000000

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> Floating-point register dump <----

control: 0xffff027b status: 0xffff0000 tag: 0xffffffff

erroffs: 0x81e8f6df errsel: 0x03010008 cr0: 0x00000000

dataoffs: 0x9a431df0 datasel: 0xffff0023

fp[0]: 0x0.0000 0000 0000 0000 * 2^0x0000

fp[1]: 0x0.0000 0000 0000 0000 * 2^0x0000

fp[2]: 0x0.0000 0000 0000 0000 * 2^0x0000

fp[3]: 0x0.0000 0000 0000 0000 * 2^0x0000

fp[4]: 0x0.0000 0000 0000 0000 * 2^0x0000

fp[5]: 0x0.0000 0000 0000 0000 * 2^0x0000

fp[6]: 0x0.0000 0000 0000 0000 * 2^0x0000

fp[7]: 0x0.0000 0000 0000 0000 * 2^0x0000

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> Module List <----

|.text Start |.text End | Module File Name

| 0x00400000 | 0x0086b000 | E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

| 0x02800000 | 0x02900000 | E:\sdb\programs\MAXDB1\pgm\dbghelp.dll

| 0x10000000 | 0x10015000 | C:\Windows\system32\APSHook.dll

| 0x75150000 | 0x752ee000 | C:\Windows\WinSxS\x86_microsoft.windows.common-contr

ols_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0\comctl32.dll

| 0x753c0000 | 0x75436000 | C:\Windows\system32\NETAPI32.dll

| 0x75550000 | 0x75558000 | C:\Windows\system32\VERSION.dll

| 0x75630000 | 0x75637000 | C:\Windows\system32\PSAPI.DLL

| 0x75820000 | 0x758e6000 | C:\Windows\system32\ADVAPI32.dll

| 0x75a80000 | 0x75b1d000 | C:\Windows\system32\USER32.dll

| 0x75b50000 | 0x75b7d000 | C:\Windows\system32\WS2_32.dll

| 0x75d80000 | 0x75e5c000 | C:\Windows\system32\kernel32.dll

| 0x75fa0000 | 0x76ab0000 | C:\Windows\system32\SHELL32.dll

| 0x76ab0000 | 0x76b73000 | C:\Windows\system32\RPCRT4.dll

| 0x76b80000 | 0x76c2a000 | C:\Windows\system32\msvcrt.dll

| 0x76c30000 | 0x76cad000 | C:\Windows\system32\USP10.dll

| 0x76cb0000 | 0x76cb9000 | C:\Windows\system32\LPK.DLL

| 0x76dd0000 | 0x76e98000 | C:\Windows\system32\MSCTF.dll

| 0x77020000 | 0x77147000 | C:\Windows\system32\ntdll.dll

| 0x77150000 | 0x7716e000 | C:\Windows\system32\IMM32.DLL

| 0x77170000 | 0x771bb000 | C:\Windows\system32\GDI32.dll

| 0x771c0000 | 0x77219000 | C:\Windows\system32\SHLWAPI.dll

| 0x77270000 | 0x77276000 | C:\Windows\system32\NSI.dll

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> Symbolic stack backtrace <----

0: DBMSrvFrm_Database::active + 0x0

SFrame: IP: 0x004861a0 (0x004861a0+0x0) FP: 0x0008ee70 SP: 0x0008ee78 R

P: 0x0047966e

Source: dbmsrvfrm_database.cpp:47

Module: E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

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1: DBMSrvFrm_Server::enterPhase + 0x36e

SFrame: IP: 0x0047966e (0x00479300+0x36e) FP: 0x0008f010 SP: 0x0008f018

RP: 0x004a3009

Params: 0x6842c8, 0x8f498

Source: dbmsrvfrm_server.cpp:492

Module: E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

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2: DBMSrvFrmReq_HandlerClassic::handleRequest + 0x1d9

SFrame: IP: 0x004a3009 (0x004a2e30+0x1d9) FP: 0x0008f668 SP: 0x0008f670

RP: 0x0047bfc5

Params: 0x4, 0x8f9d0, 0x8fa0f

Source: dbmsrvfrmreq_handlerclassic.cpp:101

Module: E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

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3: DBMSrvFrmReq_Handler::handle + 0x1b5

SFrame: IP: 0x0047bfc5 (0x0047be10+0x1b5) FP: 0x0008f7a8 SP: 0x0008f7b0

RP: 0x00471383

Params: 0x8f9f8, 0x8f9d0, 0x8fa0f

Source: dbmsrvfrmreq_handler.cpp:46

Module: E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

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4: DBMSrvThread_MainThread::DBMSrvThreadMain + 0x283

SFrame: IP: 0x00471383 (0x00471100+0x283) FP: 0x0008fa10 SP: 0x0008fa18

RP: 0x005f4ff8

Source: dbmsrvthread_mainthread.cpp:305

Module: E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

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5: RTEThread_Thread::CThreadMain + 0xb8

SFrame: IP: 0x005f4ff8 (0x005f4f40+0xb8) FP: 0x0008fa60 SP: 0x0008fa68

RP: 0x005f524a

Params: 0x8fbac

Source: rtethread_thread.cpp:352

Module: E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

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6: RTEThread_Thread::AppointMainThreadToThreadObject + 0x20a

SFrame: IP: 0x005f524a (0x005f5040+0x20a) FP: 0x0008fb98 SP: 0x0008fba0

RP: 0x0046f22d

Params: 0xffffffff, 0x8fdec

Source: rtethread_thread.cpp:214

Module: E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

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7: main + 0xad

SFrame: IP: 0x0046f22d (0x0046f180+0xad) FP: 0x0008feac SP: 0x0008feb4

RP: 0x006610be

Params: 0xb, 0x1e415b8

Source: dbmsrv_main.cpp:46

Module: E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

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8: mainCRTStartup + 0x16c

SFrame: IP: 0x006610be (0x00660f52+0x16c) FP: 0x0008ff88 SP: 0x0008ff90

RP: 0x75dcd0e9

Source: crt0.c:259

Module: E:\sdb\programs\MAXDB1\pgm\dbmsrv.exe

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9: BaseThreadInitThunk + 0x12

SFrame: IP: 0x75dcd0e9 (0x75dcd0d7+0x12) FP: 0x0008ff94 SP: 0x0008ff90

RP: 0x770619bb

Params: 0x7ffd3000, 0x770cb205, 0x0, 0x0

Module: C:\Windows\system32\kernel32.dll

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10: RtlInitializeExceptionChain + 0x63

SFrame: IP: 0x770619bb (0x77061958+0x63) FP: 0x0008ffd4 SP: 0x0008ff90

RP: 0x7706198e

Params: 0x660f52, 0x7ffd3000, 0x0, 0x0

Module: C:\Windows\system32\ntdll.dll

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11: RtlInitializeExceptionChain + 0x36

SFrame: IP: 0x7706198e (0x77061958+0x36) FP: 0x0008ffec SP: 0x0008ff90

Params: 0x660f52, 0x7ffd3000, 0x0, 0x78746341

Module: C:\Windows\system32\ntdll.dll

Error! Connection failed to node HP-PC for database MAXDB1:

Connection broken to PID 3372 (D)

Press any key to continue . . .

Kindly let me know how to resolve this error

Thanks,

Neha

Edited by: Neha Vema on Mar 25, 2010 6:16 AM

Edited by: Neha Vema on Mar 26, 2010 5:16 AM

[roland_mallmann]

Hi,

can you show us the command you issued from the commandline, i.e. the DBMCLI call ?

Please also perform a 'sdbverify' from the commandline (and show us the result) AND is the OS user with which you called DBMCLI also a member of the SDB Operators group?

Regards,

Roland

Edit: I'm currently also not convinced Windows Vista is 100% supported, I'd have to follow up on that...