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Former Member
Mar 24, 2010 at 09:47 AM

MaxDB stopping

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Hello,

our MaxDB for our content server is stopping sometimes and I don't know why.

I red the database messages, error files and knl messages and error files

but I don't see anything.

Here is the knlmsg from today stopping: (first part)

3172 Thread 0xC38 Task 85 2010-03-24 09:02:47 ERR DIAG 0: EXCEPTION caught, PID: 4016, thread: <unknown>, code 0xc0000005 (Access violation) at IP 0x0000000000CCBC71, read of address 0x000000000219E282

3173 Thread 0xC38 Task 85 2010-03-24 09:02:47 RTEKernel 61: rtedump written to file 'rtedump'

3174 Thread 0xC38 Task 85 2010-03-24 09:02:47 RunTime 3: State changed from ONLINE to ABORT

3175 Thread 0xC38 Task - 2010-03-24 09:02:47 RTEKernel 60: Kernel aborts

3176 Thread 0xC38 Task - 2010-03-24 09:02:47 ERR DIAG 0: -


> Emergency stack backtrace <----

3177 Thread 0xC38 Task - 2010-03-24 09:02:47 ERR DIAG 0: Using 'StackWalk64' for stack tracing

3178 Thread 0xC38 Task - 2010-03-24 09:02:47 ERR DIAG 0: Using dbghlp version 4.0 rev 5

3179 Thread 0xC38 Task - 2010-03-24 09:02:47 ERR DIAG 0: Symbol search path:

3180 Thread 0xC38 Task - 2010-03-24 09:02:47 ERR DIAG 0: D:\sapdb\data\wrk\C11;D:\sapdb\C11\db\pgm;D:\sapdb\C11\db\symbols;D:\sapdb\C11\db\sap;C:\Windows

3181 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (0):0x0000000000ccbc71 [F0x000000000aa54fe0](0x0,0x0,0x0,0xaa5d6f0)

3182 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (1):0x0000000000cefbc7 [F0x000000000aa5d670](0x0,0x0,0xaa5dec0,0xaa5f3e8)

3183 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (2):0x0000000000d5b04e [F0x000000000aa5d8a0](0xaa5d800,0x0,0xaa5de00,0x0)

3184 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (3):0x0000000000d5b6e5 [F0x000000000aa5d970](0x0,0xaa5dadc,0xaa5de00,0x0)

3185 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (4):0x0000000000d2f0f9 [F0x000000000aa5da70](0xaa5dc00,0x400000,0x0,0xaa5dec0)

3186 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (5):0x0000000000d320c5 [F0x000000000aa5dbb0](0xffc70460,0x400000,0x0,0xfff85488)

3187 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (6):0x0000000000ecb0ad [F0x000000000aa5fd40](0xfff85488,0xf7cb98,0x0,0xfff85488)

3188 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (7):0x00000000008a7a3a [F0x000000000aa5ff30](0xfff85488,0x0,0x0,0xfff85488)

3189 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (8):0x00000000008a8189 [F0x000000000aa5ff60](0x0,0x0,0x0,0x0)

3190 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (9):0x000000000090fcb7 [F0x000000000aa5ffa0](0x0,0x0,0x0,0x0)

3191 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: (10):0x0000000076d6af3d [F0x000000000aa5ffd0](0x0,0x0,0x0,0x0)

3192 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: -


> Dump of exception info <----

3193 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: code: 0xc0000005 (Access violation)

3194 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: flags: 0x00000000

3195 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: operation: read of address 0x000000000219E282

3196 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: param[0]: 0x0000000000000000

3197 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: param[1]: 0x000000000219e282

3198 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: program IP: 0x0000000000CCBC71

3199 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: -


> Register Dump <----

3200 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: rax: 0x0000000000000008 rbx: 0x00000000021a0260

3201 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: rcx: 0x000000000000df7b rdx: 0x00000000d4593084

3202 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: rsi: 0x00000000d4593040 rdi: 0x000000000aa5df40

3203 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: r08: 0x00000000ffffe023 r09: 0x0000000000000008

3204 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: r10: 0x00000000ffffe023 r11: 0x000000000aa5ce01

3205 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: r12: 0x000000000aa5e906 r13: 0x000000000aa5e7d0

3206 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: r14: 0x0000000000000000 r15: 0x0000000000000000

3207 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: rsp: 0x000000000aa54fe8 rbp: 0x000000000aa5dec0

3208 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: rip: 0x0000000000ccbc71 eflg: 0x00010286

3209 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: cs: 0x00000033 ss: 0x0000002b

3210 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: ds: 0x0000002b es: 0x0000002b

3211 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: fs: 0x00000053 gs: 0x0000002b

3212 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: dr0: 0x0000000000000000 dr1: 0x0000000000000000

3213 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: dr2: 0x0000000000000000 dr3: 0x0000000000000000

3214 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: dr6: 0x0000000000000000 dr7: 0x0000000000000000

3215 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: -


> Floating-point/MMX register dump <----

3216 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: header[0]: 0x0000000000000000 000000000000027f

3217 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: header[1]: 0x0000000000001f80 0000000000000000

3218 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: legacy[0]: 0x0000000000000000 0000000000000000

3219 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: legacy[1]: 0x0000000000000000 0000000000000000

3220 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: legacy[2]: 0x0000000000000000 0000000000000000

3221 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: legacy[3]: 0x0000000000000000 0000000000000000

3222 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: legacy[4]: 0x0000000000000000 0000000000000000

3223 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: legacy[5]: 0x0000000000000000 0000000000000000

3224 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: legacy[6]: 0x0000000000000000 0000000000000000

3225 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: legacy[7]: 0x0000000000000000 0000000000000000

3226 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[00]: 0x0000000000000000 0000000000000000

3227 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[01]: 0x0000000000000000 000000009b47ad13

3228 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[02]: 0x0000000000000000 0000000000000000

3229 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[03]: 0x0000000000000000 0000000000000000

3230 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[04]: 0x0000000000000000 0000000000000000

3231 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[05]: 0x0000000000000000 0000000000000000

3232 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[06]: 0x0000000000000000 0000000000000000

3233 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[07]: 0x0000000000000000 0000000000000000

3234 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[08]: 0x0000000000000000 0000000000000000

3235 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[09]: 0x0000000000000000 0000000000000000

3236 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[10]: 0x0000000000000000 0000000000000000

3237 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[11]: 0x0000000000000000 0000000000000000

3238 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[12]: 0x0000000000000000 0000000000000000

3239 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[13]: 0x0000000000000000 0000000000000000

3240 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[14]: 0x0000000000000000 0000000000000000

3241 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: xmm[15]: 0x0000000000000000 0000000000000000

3242 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: -


> Module List <----

3243 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |.text Start |.text End | Module File Name

3244 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x0000000000400000|0x0000000001436000| D:\sapdb\C11\db\pgm\kernel.exe

3245 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x0000000076050000|0x0000000076303000| D:\sapdb\C11\db\pgm\liboms.dll

3246 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x0000000076d60000|0x0000000076e8d000| C:\Windows\system32\kernel32.dll

3247 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x0000000076e90000|0x0000000076f5d000| C:\Windows\system32\USER32.dll

3248 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x0000000076f60000|0x00000000770e6000| C:\Windows\system32\ntdll.dll

3249 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x0000000077100000|0x0000000077109000| C:\Windows\system32\PSAPI.DLL

3250 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000faae0000|0x00000000faae9000| C:\Windows\system32\WSOCK32.dll

3251 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000facd0000|0x00000000fade3000| C:\Windows\system32\dbghelp.dll

3252 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fb9e0000|0x00000000fb9e8000| C:\Windows\system32\rasadhlp.dll

3253 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fbd90000|0x00000000fbf89000| C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_1509f8bef40ee4da\comctl32.dll

3254 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fc580000|0x00000000fc587000| C:\Windows\System32\wshtcpip.dll

3255 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fc7e0000|0x00000000fc836000| C:\Windows\system32\schannel.dll

3256 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fca30000|0x00000000fca7f000| C:\Windows\system32\mswsock.dll

3257 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fcb80000|0x00000000fcb89000| C:\Windows\system32\credssp.dll

3258 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fcc50000|0x00000000fcc7b000| C:\Windows\system32\dhcpcsvc6.DLL

3259 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fcc80000|0x00000000fcc8a000| C:\Windows\system32\WINNSI.DLL

3260 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fcc90000|0x00000000fccd5000| C:\Windows\system32\dhcpcsvc.DLL

3261 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fcce0000|0x00000000fcd03000| C:\Windows\system32\IPHLPAPI.DLL

3262 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fcdb0000|0x00000000fcee7000| C:\Windows\system32\CRYPT32.dll

3263 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fcf60000|0x00000000fcf79000| C:\Windows\system32\MSASN1.dll

3264 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fcfa0000|0x00000000fcfda000| C:\Windows\system32\DNSAPI.dll

3265 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fd0d0000|0x00000000fd173000| C:\Windows\system32\NETAPI32.dll

3266 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fd500000|0x00000000fd51c000| C:\Windows\system32\Secur32.dll

3267 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fd520000|0x00000000fd546000| C:\Windows\system32\USERENV.dll

3268 Thread 0xC38 Task - 2010-03-24 09:02:48 ERR DIAG 0: |0x00000000fd6b0000|0x00000000fd6b7000| C:\Windows\system32\NSI.dll

Our MaxDB is 7.7.07.15 and it's running on Windows Server 2008 64bit on a VMWare ESX4.0.

Maybe you could help me...

Thanks,

Regards,

Stephan Zehm