Sales Order status Unapproved cannot be changed

[Former Member]

Hi Experts,

I have an issue with a sales order for a particular BP - the status of the order is coming up as unapproved and when I try to change the status in the logisitics tab of the order to approved and update, it simply loses the tick and goes back the original status.

I have also tried to create another order using duplicate for the same BP and it does the same thing.

This BP account appears to be the only one I have a problem with.

Thanks

Jon

[former_member206488]

Dear,

in administratiom--Document settings,per document tab

select sales order and check the option approved sales order.

now create the sales order.

it will solve your problem.

,