Hi Experts,
I have successfully run the upgrade 8.8 patch leve 8 on the server(windows 2003). The server also had the client installed.
As usually we opened up the client for autoupgrade, it seems like it was taking too much time to upgrade and it looked like the client upgrade got stuck.
So we ended the task(The client icon on the desktop disappeared the next moment. ) and tried to upgrade the client using the B1share folder.
We get the messages like Error 1605: This action is valid only for currently installed products . when i say okay
Error:Number:0*80040702
Description: Failed to load Dll; Creator dll
Next i have also tried to uninstall from add\remove programs, then it says
error 1628: failed to complete installation.
Please let me know how to solve this problem.
Regards,
Chidamber.