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Mar 22, 2010 at 10:58 PM

Default printer in ActiveX viewer

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Using Crystal XI (11.0.01282), when a user attempts to print from the browser based ActiveX viewer delivered via classic ASP, a printer other than the default printer is selected in the print dialog. If the report is exported to a format like PDF, the default printer is selected correctly.

Why does the ActiveX viewer not select the default printer on the client as it should? Is there a fix for this behavior?