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Former Member
Mar 22, 2010 at 04:10 PM

Date types update

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Dear CRM Guru,

I have a requirement to update custom date types and an indicator. When a customer should receive an e-mail notification based on service ticket status (either ticket is open or close). When a user sent e-mail to contact person, the date types need to be updated. How I can accomplish this remedy? Your response is appreciated.