I have a challenging reqt. Using RSWUWFML2 report I am sending mail to outlook. Once user opens the mail there should be three buttons there Approve, reject, sendback for correction. I do not want user to click the attachment in mail to enter R3 inbox and make the decision. Assume approver clicks approve button in outlook mail, this will generate a reply mail back to R3 inbox. Using a back ground job scheduled every 30 minutes I will check SBWP if there is any new mails.
Is it possible to build a custom screen in outlook mail to display the buttons. Will customization of RSWUWFML2 report help in this regard. Please suggest me your valuable inputs.