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Load Report Failed error.

We are using Crystal report 2013 for our production server. 1000 of users using to generate report, we are receiving Load Report Failed error. We would like to is there any solution to handle this?

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  • Hi Dinesh,

    Is your production server an application you wrote or is it running Crystal Server?

    Did this report ever work?

    Did the database change?

    Was the report changed?

    Can the report connect to the database?

    Did the permissions to the report change?

    Is your production server Windows, Linux, something else?

    Is the application web based, Windows based?

    Does the application work on your non-production server?

    There are many reasons a report won't load. More information on your environment is needed to properly diagnose the problem.

    Thanks,

    Brian

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1 Answer

  • Dec 28, 2018 at 07:07 AM

    Is your production server an application you wrote or is it running Crystal Server? - No

    Did this report ever work? Worked

    Did the database change? No

    Was the report changed? No

    Can the report connect to the database? Yes

    Did the permissions to the report change? No

    Is your production server Windows, Linux, something else ? Windows

    Is the application web based, Windows based? Web Based

    Does the application work on your non-production server? Works with production server as well. Every few hours we receive load report failed.

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