We are using CRM sales order functionality. The transaction type has the leading business transaction category as BUS2000115 - Sales. Now for a particular scenario, we want to be able to determine the installed base linked to a sold to party in the sales order. But the objects tab is not visible in the transaction type as the leading category is not service. I even appended a secondary transaction category 'BUS2000116 - service' in the relevant transaction type but it did not make the objects tab visible. Could someone please share any experiences they might have in this area?
Thanks & regards