In the sales professional role, I see my Outlook emails, transfer to CRM and I read the email and see who it was from but how do you replay back?
I hit the save and back and it creates the business activity BUS2000126 document, part 2 if I don't have a partner or contact set up, it doesn't appear I can easily create it from this "E-mail Inbox" screen.
I can do a create email but it take me to a new email mail from start, not a reply of the document i am looking at.
I feel like this should be an easy one but can't find a resolution.