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Former Member

Attribute ADDR_SHIPT Ship to address

Hi,

I have a problem I cannot resolve that for some of my users the Ship to address number has been maintained in the attributes in PPOMA_BBP so that the user has a default delivery address. However, no matter what we do the ship to address is not defaulting into the cart even though the address can be found via the F4 search help from the cart itself. Does anyone know why this would happen as it only happens for a few users?

Thanks

Andrew

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5 Answers

  • Best Answer
    Mar 22, 2010 at 09:59 PM

    Hello,

    You can take a look at note 1055203. It is useful if you are using a public template.

    Kind regards,

    Ricardo

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    • Former Member Former Member

      Hi Andrew,

      Could you resolve this issue? I am facing the same issue. One particular user is unable to view the default Ship-To address.

      Regards,

      Ancy

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    Former Member
    Mar 22, 2010 at 11:52 AM

    Andrew,

    Please ensure the following..

    1) Address is maintained (check num in ADRC)

    2) Check if the address is assinged to the BP

    3) Ensure the user is not doing a shop for (in this case the defaults for the requestor will override)

    4) Also ensure if mulitple attributes used then check "Default" at the attribute level

    Hope this helps..

    Let me know if you have any questions..

    Regards

    Rakesh

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  • Mar 19, 2010 at 08:05 PM

    Hi Andrew

    Are they inherited the ship to adress attribute? which version of SRM 550 or 700?

    interesting..

    however display

    what is the entry for your address number.

    check boxes?

    Use Address as:

    Standard Address

    Ship-To Address Copy as Default

    Invoice Recipient Address Copy as Default

    Does addresses have BP number .check in adrc table too

    br

    Muhtu

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    Former Member
    Oct 29, 2010 at 01:42 PM

    No I have not resolved this issue yet and it seems to be a problem with the CP and BP relationship. i noticed the user had tow BP's and when I added the old BP back to the relationship the problem was solved.

    Thanks

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    Former Member
    May 05, 2011 at 12:31 PM

    Thank you for all the answers

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