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Unable to Accept Quotation for Service Order

Dear experts:

I am unable to accept a quotation in a service order because the drop-menu is grayed out. Does anyone know what the possible cause(s) could be? I suspect something is missing in my DIP profile but I could not find anything wrong there.

The quotation is using standard quotation type AE and everything seems fine there as well.

With regards,


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1 Answer

  • Posted on Mar 19, 2010 at 02:16 PM


    What is the system status of the order?

    Are there any error messages?


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