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Former Member

Send Message to SAP from Solman

Hi,

In solution manager service desk when I choose Edit Message -> Action -> "Send message to SAP, I got error that "You do not have authorization to Send or Compare a notification". My user id has SAP_ALL and SAP_NEW profile auhtorization.

Please help me to solve the problem.

Regards,

Nisit

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2 Answers

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    Former Member
    Mar 19, 2010 at 10:01 AM

    hi Nisit,

    This is not associated with your profile authorization. There should be a S user assigned with your user and you should maintain that in ur solman system. Please check the SPRO for the guides related to Connection to SAP. Once you maintain the S user with your user id, u will be able to send message to SAP.

    Rajeev

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    • Former Member Former Member

      hi,

      Please check:

      Note 935391 - No user found for SAP customer notification system

      Note 1140822 - SAP customer number for installation number &1 unknown

      Rajeev

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    Former Member
    Mar 22, 2010 at 07:01 AM

    Hi Nisit,

    S-User ID has to be entered as parameter in user master data(SU01)

    Parameter ID = SAPNETUSID; Parameter Value = his/her S-User ID.

    Please go thru the below link, hope it works

    Sent to SAP Status in Service Desk

    Regards,

    Laxman

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