WDA - Internet explorer stopped working

Hi

A web dynpro application (custom) which normally works fine starts to show a popup IE explorer with the message " internet explorer had stopped working" and this happens sporadically. The IE explorer is called when the user selects an action 'Ok' or 'Cancel' from the pop-up dialog box within the WDA application.

Any help to trouble shoot this issue please?

N.B - The WDA is accessed via citrix and IE is on version 11

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