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Former Member
Mar 18, 2010 at 02:30 PM

LCM Installation error

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I am attempting to install LCM in a BOE XI 3.1 SP2 environment, with Windows 2003 Enterprise, SQL Server 2005.

We have a web server with Tomcat 5.5, and two BOE servers with clustered CMS and the BOE services. I am attempting to install on one of the BOE servers.

After starting, the installation immediately throws this error: "The LifeCycle Manager Tool cannot be installed on the system as the install prerequisites are not met"

All the services are running, and Tomcat is running. There is 35 GB free on D: (installation is on D:) and 4.5 GB on C:

Central Management Server, File Repository System, Adaptive Processing Server and Web Application Server are all there.

I can't think of any other prerequisites that aren't met. Any idea why the install fails?

Regards,

Charles

Edited by: Cinghiale on Mar 18, 2010 6:13 PM

Just spoke with Support; LCM must be installed on a standalone server with the full service stack including Tomcat (or other web server). It gets it's own license key (doesn't consume BOE license) and can be part of the cluster.