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Former Member
Mar 18, 2010 at 01:45 PM

Customer / Employee replication



My ECC has customers that are also employees (so they were created in KNA1 with the same number as in the PA01 transaction - the HR master data record).

The employees were replicated into CRM using ALE (SAP standard procedure) and were saved in CRM with the same number as in R/3, and in the BP Role Employee.

It happens that some employees are customers too. So when I am replicating these customers now into CRM (using CUSTOMER_MAIN), the BDoc generates an error because he tries to create a customer record on CRM, in the same number as the already existent employee. The system response I would like to have his the following:

- verify if the BP is already an employee in CRM

- if so it should add a new BP role in the same BP master data record instead of trying to create a new partner in CRM.

Can you help me?

Thanks a lot!