My ECC has customers that are also employees (so they were created in KNA1 with the same number as in the PA01 transaction - the HR master data record).
The employees were replicated into CRM using ALE (SAP standard procedure) and were saved in CRM with the same number as in R/3, and in the BP Role Employee.
It happens that some employees are customers too. So when I am replicating these customers now into CRM (using CUSTOMER_MAIN), the BDoc generates an error because he tries to create a customer record on CRM, in the same number as the already existent employee. The system response I would like to have his the following:
- verify if the BP is already an employee in CRM
- if so it should add a new BP role in the same BP master data record instead of trying to create a new partner in CRM.
Can you help me?
Thanks a lot!