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Unable to connect EP to MDM7.1

Former Member
0 Kudos

Hi,

I am creating a system in EP to connect to MDM 7.1 server with the help of a std template "MDM System".

The moment i key in the server details and say next; it is giving me

"Failed to connect to MDM Server. Check your system. The server may be down or there may be an error in one or more of your system parameters."

What could be the reason?

The MDM server (version 7.1.04.117) is up. Repository is connected and loaded.

Regards,

Alpana

Accepted Solutions (1)

Accepted Solutions (1)

former_member205403
Active Contributor
0 Kudos

Hi,

Is there any password on MDM server?? Also crosscheck if you have deployed correct version of Java API on portal.

Please check it and revert with the result.

Regards,

Shiv

Former Member
0 Kudos

Hi Shiv,

Thanks for responding.

No MDM server does not have any passwd.

Tell me... JAVA API version and MDM version need to be same?

Regards,

Alpana

Former Member
0 Kudos

The exact name of the System on which the MDM Server is installed should be mentioned here along with any password if you have given else leave it blank.

I think Java API version should be compatible with MDM version.

You can also check for,

1. Sometimes Security settings on the EP do not allow external connections and the System Admin should be consulted in such cases.

2. Any appropriate MDM System Name and ID can be specified to Indentify the connection MDM System uniquely

Hope it helps...

Thanks and Regards,

Mandeep Saini

Former Member
0 Kudos

Hi Mandeep,

Thanks for responding.

You said "The exact name of the System on which the MDM Server is installed should be mentioned here along with any password if you have given else leave it blank.

"

Where exactly is this "here"? Since the template asks only for MDM Server name. Am i missing something?

Regards,

Alpana

Former Member
0 Kudos

Hi Alpana,

A. Creating a Connection to the MDM server.

Step1: Template selection, you select here as MDM system right and then Go to Next.

Step2: Now, Any appropriate MDM System Name and ID can be specified to Indentify the connection MDM System uniquely using MDM connection Wizard, system Name* and System ID* and then Go to next.

Step3: Now i mean here in this MDM Server Properties, MDM Server* and Password

The exact name of the System on which the MDM Server is installed should be mentioned here along with any password if you have given else leave it blank as The default password for the MDM server is blank i.e. no entry is required in this case. and then Go to Next.

Step4: Select Repository and then Go to Next

Step5: Select Language and then finish

B. Creating an Alias for the connected MDM System

C. User Mapping for the Connected MDM System

D. Testing the Connection to MDM System

Also check, Sometimes Security settings on the EP do not allow external connections and the System Admin should be consulted in such cases.

Hope it helps..

Thanks and Regards,

Mandeep Saini

Former Member
0 Kudos

Hi Mandeep,

The problem is .. during step 3 ... it asks for MDM Server ... (it is the only input field available on the screen) I put in the server ID and say NEXT it gives me this error. I tried with the IP address i tried with the hostname.

All in vain.

Regards,

Alpana

Former Member
0 Kudos

Hi Alpana,

I would suggest for the following too, please check these steps from your side

1. Security settings on the EP. Do EP allow external connections. Consult with System Admin.

2. It could be also because of problem with the EP installation or the Web AS has not completed startup.

So try restarting EP Server(Portal) also.

Hope it helps..

Thanks and Regards,

Mandeep Saini

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi Alpana,

Navigate to the below mentioned url:

http://help.sap.com/saphelp_nwmdm71/helpdata/en/64/48a04270600d31e10000000a1550b0/frameset.htm

and follow the hierarchy:

Business Package for Master Data Management

-->Technical Description and Configuration

--> Importing the Business Package

Here, clearly mentioned that you have to undeploy the following MDM components, if they are contained in the Undeployment folder, using SDM tool:

○ com.sap.pct.mdm.appl.packages.mdm_550

○ com.sap.pct.mdm.tech.packages.mdm_550

○ com.sap.pct.mdm.tech.systems

○ com.sap.pct.mdm.tech.wizards

○ com.sap.pct.mdm.appl.masteriviews

○ com.sap.mdm.tech.connector

○ com.sap.mdm.tech.mdm4j

○ com.sap.mdm.uwl

○ com.sap.mdm.uwl.config

I have one more question, are you tring to connect MDM Standard repository with EP or is it MDM custom one?

If you are connecting MDM Standard repository then follow the below mentioned link:

http://help.sap.com/saphelp_nwmdm71/helpdata/en/45/efdca6b7b404a9e10000000a114a6b/content.htm

This will explain you, how you can create system for standard MDM repository.

Thanks/ -Tarun

Former Member
0 Kudos

Hi Alpana,

Try below form console/command prompt of your EP server...

>ping <MDM Server Hostname/IP Address>

Let us know if it is working...

Regards,

Shaailesh.

Former Member
0 Kudos

Yes Shailesh ... its working :(...

Regards,

Alpana

Former Member
0 Kudos

Hi Alpana,

As you are using SAP NetWeaver 7.0 (2004s), make ensure that you should have Portal (EP) 7.0 SPS15 or higher to work with MDM 7.1. See the Techanical Data details for the same http://help.sap.com/saphelp_nwmdm71/helpdata/en/5e/48a04270600d31e10000000a1550b0/content.htm

Also, Refresh the Portal Content folder to make sure that the imported iView and system templates are activated and cached. Otherwise empty pages are displayed or you cannot create system objects.

Also check that you followed the same procedure for Importing the Business Package.

http://help.sap.com/saphelp_nwmdm71/helpdata/en/45/efdc5bb7b404a9e10000000a114a6b/content.htm

Thanks and Regards,

Mandeep Saini

Former Member
0 Kudos

Hi Mandeep,

Thanks for your help. I will take a look at it and will let you know if the problem gets resolved :).

Regards,

Alpana

Former Member
0 Kudos

Hi Alpana,

Could you provide me answer of the following question so that I can try to help you out from your problem?

1. What is the version of your EP server (2004s/CE/7.1)?

2. What is the version of Portal content, which is deployed on your portal server?

3. Did you restart your Portal server after Portal content deployment?

4. Did you uninstall the old Poral content, while installing the new Portal content?

Note: MDM server version and MDM Portal Content version must be same to integrate between MDM and EP, especially while creating the system.

Thanks/ -Tarun

Former Member
0 Kudos

Hi Tarun,

Here are the details that you requested

1. What is the version of your EP server (2004s/CE/7.1)?

2004s

2. What is the version of Portal content, which is deployed on your portal server?

7.1SP4

3. Did you restart your Portal server after Portal content deployment?

Yes

4. Did you uninstall the old Poral content, while installing the new Portal content?

I am not so sure about it.

Can you help me out?

Regards,

Alpana