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Email opened details

Nov 28, 2016 at 01:12 PM

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Hi!

Would it be possible to enhance the service behind email opening pixel to get more details about environment, in which email was opened - like web browser and such?

Maybe something like that is planned in future releases?

Maris

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2 Answers

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Former Member Mar 09, 2017 at 01:01 PM
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Hi Maris,

The email opened interaction is created using a node "Link" in SICF. You can check the handler method for LINK service for additional info that can be captured. If the information you are looking is available then you might be able to store it using implicit enhancement.

Check below images :

Regards,

Ajit


link-1.png (48.2 kB)
link-2.png (27.5 kB)
link-3.png (63.3 kB)
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Joyca Vervinckt Mar 13, 2017 at 10:06 AM
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Interesting Question!

Will you update the post if something is possible with this method in hybris marketing?

I do know that hybris profile would track things like browser, operating system, device, etc. But that's another product/licence of course :)

Kr,

Joyca

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