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Email opened details

SauMaris
Contributor

Hi!

Would it be possible to enhance the service behind email opening pixel to get more details about environment, in which email was opened - like web browser and such?

Maybe something like that is planned in future releases?

Maris

Accepted Solutions (0)

Answers (2)

Answers (2)

vervinckt_joyca
Active Contributor

Interesting Question!

Will you update the post if something is possible with this method in hybris marketing?

I do know that hybris profile would track things like browser, operating system, device, etc. But that's another product/licence of course 🙂

Kr,

Joyca

Ajit_K_Panda
Product and Topic Expert
Product and Topic Expert

Hi Maris,

The email opened interaction is created using a node "Link" in SICF. You can check the handler method for LINK service for additional info that can be captured. If the information you are looking is available then you might be able to store it using implicit enhancement.

Check below images :

Regards,

Ajit