Transaction is associated with System Recon which cannot be auto canceled

[Former Member]

Dear Experts,

I get the above error message when Im trying to cancel an Incoming Payment, by Incoming Payment > Right click > Cancel.

"Transaction is associated with System Reconciliations which cannot be automatically canceled"

Then I go to the Business Partner > Internal Reconcialiation > Manager Previous Reconciliation, I managed to find the RC reconciliation, but unfortunately the button "Cancel Reconciliation" is disabled.

My Incoming Payment is a payment on account transaction and Im using 2007B PL15.

Please advice me what I can do to cancel this Payment?

Much Thanks!

Chinho

[nikunjmehta2290]

I am facing this error on Manual created jouranl entry. How can I rectify it?

[Former Member]

If the incoming payment has been included with a deposit, you will need to cancel the deposit first

[Former Member]

Hi Julie,

I have found out the solution!

My problem was not because of the Deposit document.

I could not cancel my Incoming Payment A because my it was reconciled with another Incoming Payment B. I simply need to cancel this Incoming Payment B first, before I can cancel my Incoming Payment A.

Hope it helps!

Chinho