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Former Member
Mar 11, 2010 at 12:27 PM

Crystal Reports XI stopped working error message on a Windows Server 2008


We recently installed Crystal Report XI in a Windows Server 2008 environment. After completed the installation as the Administrator every time that we try to execute Crystal we receive the following error message:

"Crystal Reports has stopped working"

Problem signature:

Problem Event Name: BEX

Application Name: crw32.exe

Application Version:

Application Timestamp: 422d5c77

Fault Module Name: StackHash_1fc1

Fault Module Version:

Fault Module Timestamp: 00000000

Exception Offset: 7ef2fbfc

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7600.

Locale ID: 1033

Additional Information 1: 1fc1

Additional Information 2: 1fc163a1c57ae45571bce37d539b233f

Additional Information 3: 2f92

Additional Information 4: 2f92817e9e63d4100e2aa48e72910a78

Any recommendation on what is causing this error?