Cannot find any domain in the add new user screen in BPC NW platform

[Former Member]

Hi,

While adding new users in BPC NW, I can't see any value in the Avaialable domains dropdown. Hence I am unable to add any users. I am not sure if I have missed any any step during BPC installation.

Can anyone please help and suggest the cause of this error and also suggest the remedial action.

Thanks...

[Jeffrey_Holdema · Accepted solution]

The BPC Installation guide says:

Make sure that the server is configured on the domain or a trusted domain by going to My

Computer --> Properties --> Computer Name --> Change. Make sure the correct domain is specified.

Also...

In this step, you define the .NET service user that is needed to log on to ApShell and run Server

Manager.

Note

This user must be a Windows domain user that installs the .NET server component, is a local

administrator on the machine, has initial access to ApShell (no task security is checked for this

user), is able to browse the Active Directory, and is used to log on to Server Manager. It can be

any user that exists on the domain on which the .NET server is installed. You can verify the

settings in table UJA_SVR_DEFAULT.

a) Stop the IIS and SAP Business Planning and Consolidation instances using the stoposoft.bat

file. For more information, see Tips [page 27].

b) Go to transaction SE38 and run program UJA3_WRITE_SYS_USERS.

c) Assign a single domain user to all user types:

BPC SysAdminUser Domain\<user name>

BPC AdminUser Domain\<user name>

BPC User Domain\<user name>

Also...

The user who creates the initial application set must be the domain user specified in the sysadmin

field of the UJA3_WRITE_SYS_USERS program.

Also...

On the .NET server, check the C:\WINDOWS\system32\drivers\etc\hosts file to ensure that a fully qualified domain

and an IP resolution exists.

Thanks and best regards,

[Jeffrey Holdeman|http://wiki.sdn.sap.com/wiki/display/profile/Jeffrey+Holdeman]

SAP BusinessObjects

Enterprise Performance Management

Regional Implementation Group

[Former Member]

Resolved

[Former Member]

the problem is still unresolved.

[Former Member]

Guys I got the problem resolved. User and group settings in the BPC server manager(choosing options and selecting the last option) were missing. Thanks to all who responded.

[Former Member]

Hi Raman,

Under .NET Server (BPC Application Server),please also make sure the COM+ Application

"OsoftUserManage" is available and active.

Path : Start > All programs > Administrative Tools > Component Services > Computers > My Computer > OsoftUserManage .

Right click this COM+ Application , select "Identy Tab" and check whether the USER ID defined here to start this component is

a member of Local Administrators group and has authority to browse AD (Activie Directory).

(this account should be a valid user account and not disable )

Regards,

Jean

[Former Member]

Hi Jean,

Thanks for your response. I have checked all the steps you mentioned and the user is local admin as well as it has active directory browsing rights, but still the problem is there. I can't see anything in the available domain dropdowns. Any other suggestions.

Thanks,

Raman

[Former Member]

Hi,

Thanks for your prompt response. We verified this but the problem still remains. Is there any other place we need to look into. Do I need to give any more grants like active directory browsing rights to the user?

Thanks..

[radharamansingh_rajkumar]

Hi,

Pls go to SE38 in Netweaver run program UJA3_WRITE_SYS_USERS.

and pls check that you have entered the correct domain.

If you have entered the correct domain then please check in Server Manger->Define systems user group-> in that add the domain.

Hope it helps

Regards

Raman