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Former Member
Mar 11, 2010 at 03:46 AM

SAP B1 on Citrix

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Hi,

Our client is running SAP Business One 2007A (8.00.230) SP:01 PL:05 HOTFIX2 on the following platform

Hosts = VMWare ESX 3.5.0

MS Server 2008 Standard SP1

Citrix XenApp 5 Platinum Edition (5.0.0)

SQL Environment

Host = VMWare ESX 3.5.0

MS Server 2003 R2 SP2 64 Bit

MS SQL 2008 Server

We are experiencing the following, not for all users, not while performing any specific task in SAP B1

On 4 occasions over the last 3 days, a user with 2 instances of SAP B1 (working on 2 separate company DBu2019s) finds the first instance starts to slow down, slow response times.

Has been as slow as 20 seconds response time.

The second instance of SAP B1 performs fine while this is happening to the first instance. Other open applications (Outlook, Excel, word) all work/respond fine.

All programs/instances are running within the users citrix/desktop session on the one Citrix Xenapp server. (NOT running different apps from different servers)

In some situations the slow instance stops responding.

While still responding slowly, if we try to end the session we get the u201Cnot respondingu201D windows pop-up, and have to u201Cend the programu201D

When we re-open a new SAP B1 instance, log into the same db, it works fine again.

Other users who are logged onto the same Citrix Xenapp server(with or without SAP B1 running) are not impacted by the above.

Other SQL users are not impacted by the above.

Question:

1. Has anyone encountered the same problem and if so, do you have a solution?