Skip to Content

Sales area in Route

Hi Folks,

I create a route,in the facet More details I can see Sales Org, Distribution channel and Division. How to determine this data automatically.Employee is already assigned in org model.Pls suggest...



Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Posted on Feb 25, 2019 at 11:21 PM

    Hello Jayalakshmi,

    First of all, please accept our apologies for our late reply in this channel - allow me to share with you this KBA where we can see that "Sales Organization has its own limitations due to greater dependencies"

    We believe that this is the cause why you are not able to do this determination automatically. We checked business configurations activities and workflow rules also but we could not find a standard way to achieve this.

    That said, the correct place to seek to have it by standards is our Customer Influence Site where we can see similar requests such as this one, but for account/prospect creation. Share with us the link later on to get more votes, you can count on mine =)

    Other than that, you can always seek the help of an implementation partner, such as the Cloud Service Center. We wish you the best on the next steps here.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.