I have run the dunning process successfully in test system. the dunning level is updated in customer open item.
Now when should I run the next dunning process to update that in customer open item? My dunning properties are:
Dunning Interval in Days 14
No.of dunning levels 3
Check: Std Transaction dunning
Days in arrears 10 25 40
Calculate Interest *
Always Dun *
Print all items *
First I have run on 24/03/2010 and gor the list of dunning item for a customer and printout for the same. the same is also updated in customer open item. Now when i have run the next dunning on 08/04/2010 , it got run and also got print out for the same.
But this second dunning level is not getting updated in customer open item.
Kindly let me know why this is not updating customer open item.