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Former Member

EHP4 Installation: INSTALL_SCS_SERVICE_ADDIN

Hello all.

We are installing EHP4 on a SAP ERP 6.0 using EHPI and got the following error on the INSTALL_SCS_SERVICE_ADDIN step:

Cannot install service for instance 5. Return code condition success evaluated to false for process sapstartsrv.exe for action install service.

The service is not able to start, because the username for the service that was entered in a previous installation step, cannot be used.

We are able to create the service, using ms-dos command line, and it starts properly.

But when we retry the step, the installer deletes this service and tries to create it again.

Does somebody know how to change this username in the EHPI secure store, or wherever is saved?

Thank you ver much !

Emilio Leite

Edited by: EmiloLeite on Mar 10, 2010 8:52 AM

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1 Answer

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    Former Member
    Mar 10, 2010 at 10:50 AM
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    • Former Member

      We solved it by

      - Stopping the installation process

      - Modifying file $EHPI_DIRECTORY\java\data\variables\JUP.J2EE.DataModel.xml for changing the user we needed

      - Starting again the EHPI

      Now the installation continues 😊

      Edited by: EmiloLeite on Mar 10, 2010 1:27 PM