Skip to Content
Mar 09, 2010 at 06:55 AM

Error:-No knowledgebase found for material in CRM


Hello to all of you,

Sales orders were created in ECC for the variant material and subsequently validated. After validation of sales orders, same sales orders were replicated to CRM but with Error as "No Knowledgebase found for material". Reason is KB was not created and replicated for those material.

Now KB's are created and replicated to CRM and there is no issues for the newly created sales order replication to CRM or new quatation creation in CRM.

My problem is how to rectify those sales orders in CRM which are in error status as "no knowledgebase found for material".

Is there a way to update old sales orders in CRM and put the status to validated in CRM ?

Appreciate you response in this regard !!